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Jim Marler Manufacturers Resource Center |
| Jim brings his expertise in both Lean and Business Growth Services (BGS) and delivers products in succession planning, financial analysis, dashboard measurement design and other related BGS and Lean6 services. Jim is an innovative, results-oriented manager with extensive experience in all aspects of manufacturing, technology, sales, and product development. He has extensive experience in managing global technical groups, capital budgets, technology transfer, financial analysis, and leadership/management training. Jim has a strong background in Domestic and International Manufacturing and Technology, Engineering Management, R&D Management, Six Sigma Programs, Multi-Plant, Multi-Cultural experience, Global Sourcing Strategies, Regulatory Compliance, Legal, Sales and Customer Service, Refinancing, Facility Consolidations, Union Management, and Lean Manufacturing. Jim has a Bachelor of Mechanical Engineering from the University of Delaware. |
Angie Bove Manufacturers Resource Center |
| Angie brings office management, training and curriculum development expertise to MRC. Her 12 years of experience comes from public utility companies, call center and pre-press operation. Her focus is on implementing Operational Excellence into both manufacturing and service companies. She received her Associates in Business Management from Northampton Community College and is currently pursuing her bachelor's degree at DeSales University. She is certified with Potential Plus Leadership Core, certified as an Organizational Engineer through the Organizational Engineering Institute and has completed Advanced Instructional Design through Langevin Training Services. |
Dennis Caruso President, Caruso and Associates Sales & Marketing Coaching, Training & Consulting |
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Dennis Caruso has over 35 years experience in Executive Management, Industrial Marketing, Sales, and Management and Training.
After graduating from Case Western Reserve in 1969 with a BSEE, Mr. Caruso's career began with General Tire and Rubber Company holding positions that ranged from Division Marketing Analyst to Field Sales. He was recruited away from GTR by Motivational Techniques Inc., a Chicago-based sales consulting and training firm, where he became the youngest regional sales manager in the company's 26-year history. His achievements ultimately earned him the senior position of Training Director responsible for training, coaching, and mentoring the company's team of sales professionals. In 1991 Mr. Caruso joined Automation News Network (ANN), a start-up Industrial Marketing Company, as Director of Target Marketing, servicing the plant and factory automation industry. In 1994 ANN changed its business model and become Industry.net, the first Internet Portal for Industrial Automation Equipment and Services. In the following three years Mr. Caruso built the Target Marketing Services Group from a three person staff to Division Level status employing 52 people generating over $6M in annual revenue. Since fall of 1997, in conjunction with his training and consulting practice, Mr. Caruso has been the driving force behind two sales and marketing service companies, Smart Systems Technology Inc. and Industrial Research Services. Both companies specialize in helping industry sellers maximize marketing and sales investments and count among their customer's well-known industry names such as Cutler-Hammer, Honeywell, Siemens, Parker Hannifin and GE. During the past five years, Mr. Caruso has been actively engaged with the Manufacturing Extension Partnership, a nationwide network of more than 400 manufacturing extension centers and field offices established within the U.S. Department of Commerce. MEP centers offer technical assistance and training on the latest business best practices to help the nation's smaller manufacturers improve their competitiveness. His association with centers in 11 states including Michigan, NY, Pennsylvania, and California is helping them provide best practice business growth and customer retention programs for their manufacturer clients. Mr. Caruso's successful market driven philosophy, style, and techniques have helped create numerous wins for client operations and have been the focus of various trade publication articles and books including Metalworking Distributor, Industrial Distribution, and The Green Banana Papers: Marketing Secrets for Technology Entrepreneurs. |
Dick Cipoletti RCC Associates |
| RCC Associates is a highly respected HR consulting and training firm. Dick Cipoletti has trained over 50,000 supervisors & staff nationally and teaches in the MBA & HR programs at DeSales University. Dick is also a published author and former TV host. |
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Robert G. Cooper "Father" of Stage Gate® |
| Dr. Robert G. Cooper is a global expert in the field of new product management. He has been labeled "the quintessential scholar" in the field of new products in the Journal of Product Innovation Management and is a Crawford Fellow of the Product Development & Management Association. He is the father and developer of the Stage-Gate® process widely used by leading firms around the world to drive new products to market. He has published more than 80 articles in leading journals and written six books on new product management, including the popular, "Winning at New Products: Accelerating the Process from Idea to Launch", with over 100,000 copies sold. He is President and co-founder of The Product Development Institute, Professor of Marketing at the School of Business, McMaster University in Canada, and also ISBM Distinguished Research Fellow at Penn State University's Smeal College of Business Administration. |
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Richard J. (Dick) Donati Manufacturers Resource Center |
| Dick brings over 30 years of diversified and extensive manufacturing experience to MRC. His specific areas of focus include: manufacturing management, work cell development, flow manufacturing, ISO Internal Auditor Training, team skill training, work measurement techniques, demand flow business strategy, lean manufacturing, organizational effectiveness and incentive pay programs. He has an MBA from DeSales University, a BS in Business Administration from King's College and holds a certificate in Management Development from Penn State University. Richard also holds numerous certifications. He is a Lead Auditor for the Institute of Quality Assurance, is certified as a Six Sigma Black Belt by the Institute of Industrial Engineers, and as a Professional in Human Resource Management (PHR) by the Society for Human Resources Management. He is a member of the American Society of Quality (ASQ), the Institute of Industrial Engineers (IIE), and the Association of Manufacturing Excellence (AME). |
James J. Mikulski Manufacturers Resource Center |
| Jim has more than 14 years of operational excellence and manufacturing experience while working for three Fortune 500 companies. His industrial experience spans several industries: machine tools, food products, aviation/aerospace, and industrial pumps. Prior to joining MRC, Jim worked as an Operational Excellence Project Manager for ITT Industries. He spent several years implementing operational improvements full-time. In addition to his experience as an Operational Excellence Project Manager, he also has a strong background in machining, capital equipment procurement, supplier quality, process development, and Statistical Process Control (SPC). Jim earned an M.S. in Manufacturing Management and Leadership from the Rochester Institute of Technology (RIT), a B.S. in Manufacturing Engineering Technology, and two A.A.S degrees from Pennsylvania College of Technology / Penn State. |
John Walsh Prism eSolutions |
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John Walsh is a quality engineer with over 25 years experience in automotive, chemical and utility industries. His technical undergraduate and graduate business degrees, combined with manufacturing, engineering and staff experience, have made him an unusually effective communicator and team builder. He has audited more than 100 companies worldwide to a variety of standards, including
ISO. John has administered quality programs, in both customer and supplier roles, with companies throughout North America, Europe and Japan.
Since 1995, John has taught a four-course curriculum, which he also authored, on quality engineering at Penn State University. John has directed the successful certification efforts of numerous companies to a variety of standards including ISO, QS and AS. Industries involved include textiles, plastics, rubber, engineering consulting, commercial printing and heavy fabrication. He has extensive quality engineering knowledge including subjects such as statistics, decision making, design of experiments, quality costs, performance metrics, quality planning, quality standards and quality auditing. Broad automotive industry experience, in both supplier and customer roles encompassing all aspects of the QS standard, has allowed John to provide training in management principles and techniques to all organizational levels from operator to senior management. John has the ability to quickly grasp the effectiveness of an operation, identify opportunities and implement improvements. John is a member of the American Society for Quality as a Certified Quality Engineer, has been a Certified ISO Lead Auditor since 1993, and a Quality Engineering Instructor at Penn State University since 1995. He graduated with an MBA in Business from Monmouth College, and with a BS in Natural Sciences from St. Peter's College. |
Michael J. Withka Manufacturers Resource Center |
| Mike has over 17 years of manufacturing experience within various industries including roles as manager, supervisor, production engineer and internal consultant. Mike's areas of focus include production system design, strategic lean transformations, team coaching, training program design and training workshop facilitator. Mike is certified as a Greenbelt through the Institute of Industrial Engineers and as a Professional Trainer through Langevin Training Services. Mike has also earned an A.S. degree in Engineering Science at Middlesex County Community College in Edison, New Jersey and both B.S. and M.S degrees in Manufacturing Systems Engineering from New Jersey Institute of Technology in Newark, New Jersey. Mike is currently enrolled in the M.B.A. program at DeSales University in Allentown, Pennsylvania. |
